About Me

As an organized and adaptable Office Supervisor and Customer Service Specialist with a background in computer science and extensive experience in customer support, I am eager to leverage my technical skills and operational expertise in the technology or aerospace industry. With a passion for problem-solving, troubleshooting, and supporting diverse teams, I am well-prepared to contribute to fast-paced and innovative environment.

My academic foundation in Computer Science has equipped me with a solid technical skill set, including a strong ability to analyze data, troubleshoot, and resolve issues. Paired with my experience in office management and customer service, I offer a unique combination of technical acumen, organizational expertise, and excellent communication skills, all essential for effective administrative and technical support roles.

Throughout my early career, I've successfully managed tasks, built rapport with clients and colleagues, and maintained efficiency well under pressure. I thrive in environments that demand precision and quick thinking, and I am committed to providing high-quality service and support. Whether managing day-to-day operations, providing assistance, or collaborating with cross-functional teams, I approach challenges with a solution-oriented mindset.

I am now seeking a role where I can contribute my skills and experience while also growing professionally within an organization that offers opportunities for networking, mentorship, and career advancement- areas that are limited in my current position. I'm excited to transition into a more advanced Administrative or Technical Support role where I can contribute my technical knowledge with my passion for delivering exceptional customer service. I am confident that my problem-solving abilities, organizational strengths, and customer-focused mindset will make a meaningful contribution to any team in the aerospace or technology industry.

Services

Technical Skills

Debugging, MS Office, Google Suite, Python, SQL, C/C++, HTML/CSS, Networking Basics, Document processes

Customer Support and Communication

customer-focused approach, Issue Resolution, Active Listening, Multichannel support

Problem Solving and Analytical Skills

Strategic Problem Solving, Critical thinking, Adaptability

Organization and Time Management Skills

Task Prioritization, Attention to Detail, Process Improvement

Collaboration and Teamwork

Cross-functional Collaboration, Knowledge Sharing, Team-oriented

Administrative and Organizational Support

Office Management, Documentation and Reporting, Multitasking,

Projects

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Coffee Shop Sales Data Analysis

Analyzing a fictitious company coffee shop sales.


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RSA Decryption

Decrypt a ciphertext into plaintext.


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